Kiehl's

Born in a neighbourhood apothecary in New York's East Village, Kiehl's has spent 175 years bringing together skincare know-how, carefully selected ingredients and a spirit of discovery. Our roots still shape the way we do things: straightforward formulas, approachable advice and a personal touch. We believe finding the right routine should feel less like a mystery and more like a conversation—whether you’re exploring a familiar favourite or discovering something new. 

From our apothecary beginnings to our stores around the world, Kiehl’s remains committed to caring for people and the communities around us. Come in, have a look around and get to know us. 

Step into Kiehl’s Carnaby Street and discover our New York apothecary spirit in the heart of one of London’s most vibrant neighbourhoods. Our Flagship store is more than a place to shop, it’s a welcoming space to explore, connect and enjoy a few Kiehl’s extras along the way. Get a complimentary skin analysis with our Derma Reader Pro, enjoy a complimentary Kiehl’s tea at the Brew Bar, or explore the Travel Mix & Match* wall. Capture a moment in the Kiehl’s Photobooth, and with a £120 purchase, personalise your Kiehl’s tote bag.**T&Cs apply 

Head upstairs to The Loft for an ongoing calendar of events and activities. Whether you’re discovering your next favourite or simply stopping by, there’s always something to experience at Kiehl’s Carnaby Street.